Hi, I’m Jen.
I’m a principal content designer leading the efforts to create aligned, clear, conversational content in a sea of technical jargon.
Case studies
-
Remote internet restart
Designing a new feature to self-troubleshoot internet issues with a remote equipment restart.
-
Enterprise style guide
Creating an enterprise style guide after analyzing various organizational content guidelines.
-
Teacher wellness product
Introducing mindfulness to school employees to help manage stress during Covid-19 distance learning.
-
Inpatient welcome
Creating a more accessible path to information about a patient’s hospital stay.